Case Study: Plastic (RVK) achieves 35% staff reduction and streamlined operations with ELMA365

Plastic - Customer Case Study

Plastic is a 26‑year‑old manufacturer of polymer pipes and fittings (RVK™) selling across Russia and neighboring countries. Rapid 30% annual growth exposed limits of its functional management: poor interdepartmental communication, lack of formal process control, difficulty implementing KPIs, and rising personnel costs. To scale, standardize workflows and reduce dependence on key individuals, Plastic engaged ELMA365 to deploy the ELMA business process management system.

ELMA365 implemented ELMA to automate records management, KPI tracking, employee incentives, quality control and cross‑department workflows, linking sales and production for faster feedback. The result: headcount fell from 230 to 150 (reducing payroll), processes became clearer and were executed on time, time resources were freed, and overall operational discipline and competitiveness improved — with ELMA365 enabling ongoing CRM and KPI integrations.

Plastic

Evgeniy Zhurenkov

Director of Logistics