Case Study: Property developer Ostrova achieves centralized project control and streamlined sales with ELMA365

Ostrova - Customer Case Study

Ostrova, a decade-old property developer behind projects such as Snegiri, Vivaldi and Sunrise, faced growing complexity coordinating hundreds of tasks across departments while launching a new residential area for 9,000 people. To create a single information space, standardize approvals and prevent lost documents, Ostrova selected ELMA365 (deploying ELMA BPM and ELMA CRM+) after a six-month vendor evaluation and planning phase.

ELMA365 implemented an internal portal, EDS, automated contract approval workflows, an Object Portfolio for construction documentation, Tendering processes and ELMA CRM+ for the full sales lifecycle. The deployment now supports 45 users, automates 35 business processes and handles about 13,800 transactions daily, delivering faster task completion, fewer lost documents, clearer project visibility, improved sales reporting and marketing ROI tracking—outcomes Ostrova attributes directly to ELMA365.

Ostrova

Andrey Ovchinnikov

Head of Marketing