Case Study: Wilkes University achieves accelerated IT capabilities and 24/7 disaster recovery with Ellucian Banner Cloud

Wilkes University accelerates IT capabilities with the cloud

Wilkes University, a private four-year institution in Wilkes-Barre serving about 4,400 students, struggled with on‑campus operations that slowed progress: day-to-day management of on‑premises servers consumed IT staff time, legacy systems risked data loss, and hardware refreshes were costly. To modernize, Wilkes partnered with Ellucian and adopted Ellucian Banner Cloud as part of a technology roadmap.

Ellucian implemented Ellucian Banner Cloud, providing 24/7 disaster recovery, stronger security, automated updates, and higher‑education‑focused support. As a result, Wilkes refocused about 50% of IT time on customer service, gained continuous disaster recovery and improved cost predictability, enabling faster access to new functionality and accelerated innovation.

Wilkes University

Jerry Korea

Executive Director