Case Study: University of Arkansas System eVersity achieves streamlined IT operations and renewed student focus with Ellucian Managed Services

What the University of Arkansas System eVersity looks for in a technology partner

University of Arkansas System eVersity, an entirely online institution of about 2,000–5,000 students, needed to improve operational efficiency and student support while having virtually no internal IT capacity (an IT staff of one). They looked for a partner that would listen, tailor solutions to their unique business model, and scale with their mission, and selected Ellucian and its Ellucian Managed Services.

Ellucian deployed Ellucian Managed Services with on-site consultants and ongoing IT operations—handling bundles, upgrades, patches, scheduling, and day-to-day issue resolution—effectively becoming the university’s IT office. As a result, University of Arkansas System eVersity was able to redirect scarce internal resources to core academic and student‑support activities, gained reliable accountability and operational efficiency, and eliminated routine IT overhead.

University of Arkansas System eVersity

Michael K. Moore

Chief Academic and Operating Officer