Case Study: University of Arkansas System eVersity achieves student-focused support and scalable IT with Ellucian Managed Services

The University of Arkansas System eVersity turned to Ellucian for IT maintenance and support

The University of Arkansas System eVersity needed to maintain its systems and technology while freeing up IT staff to focus on student support rather than tech troubleshooting. To meet that challenge, the university turned to Ellucian for Managed Services to take responsibility for system maintenance, upgrades, patches and day‑to‑day IT support.

Ellucian’s managed technology services handle bundles, scheduling, upgrades and issue resolution so eVersity staff can concentrate on teaching and student services. The partnership supports the online campus’s distinct course and student infrastructure, enables the institution to scale IT resources up or down as needed, and frees internal IT capacity to prioritize student support for the 3,000–5,000 student institution.

University of Arkansas System eVersity

Michael K. Moore

Chief Academic and Operating Officer