Case Study: The University de Monterrey achieves streamlined student success and 99% reduction in registration queues with Ellucian Banner and Ellucian Cloud

The University de Monterrey improves processes to streamline student success

The University de Monterrey faced rising student expectations that outpaced its legacy systems and needed a more flexible, efficient technology platform to support modern student services. Ellucian was engaged to provide this updated digital foundation, using Ellucian Banner and Ellucian Cloud to address UDEM’s evolving needs.

Ellucian implemented an integrated experience—automating financial aid and registration, introducing self-service portals, and adding data-informed degree-planning tools—to streamline student workflows and improve completion pathways. As a result of Ellucian’s solution, UDEM achieved a 99% reduction in queue times for course registration, an 80% reduction in operation time through automation, and a maximum 5-second query response time during registration.

The University de Monterrey