Case Study: Southern Oregon University transforms financial aid and scholarship processes with Ellucian

Southern Oregon University boosts financial aid engagement to 35% with Ellucian

Southern Oregon University (SOU), a public university serving over 6,000 students, faced challenges with a manual and confusing financial aid verification process that acted as a barrier to enrollment. To address this, SOU partnered with vendor Ellucian to implement its Student Forms and Campus Communicator solutions to streamline operations and improve communication.

Ellucian's solutions transformed SOU's financial aid office. The implementation of Student Forms simplified the verification and professional judgement appeal processes for students, while Campus Communicator digitized award letters, leading to open rates increasing from approximately 5% to at least 35%. Additionally, Ellucian's Scholarship Universe platform helped distribute previously unclaimed scholarship funds. These tools from Ellucian provided greater transparency, reduced administrative burdens, and ultimately supported student success and enrollment.

Southern Oregon University