Case Study: Sam Houston State University streamlines advising and registration with Ellucian Smart Plan

Sam Houston State University boosts student satisfaction to 4.1–4.4 with Ellucian Smart Plan

Sam Houston State University faced challenges with its manual degree planning process, which created an unnecessary workload for advisors and contributed to graduation delays for students. To address this, the university partnered with vendor Ellucian to implement its Smart Plan academic planning platform.

The Ellucian solution automated and personalized degree planning, simplifying registration and empowering students. This allowed advisors to reallocate time to more meaningful, holistic student support. The implementation by Ellucian led to a streamlined process and a significant measurable impact: student satisfaction ratings during registration rose from an average between 3.0-3.8 to between 4.1-4.4 on a five-point scale.

Sam Houston State University