Case Study: Oregon State University Foundation achieves rapid remote transition and business continuity with Ellucian CRM Advance (Ellucian)

Oregon State University Foundation - Customer Case Study

Oregon State University Foundation, a 4‑year public institution with over 15,000 students, faced the urgent challenge of moving advancement operations to remote work at the start of the COVID‑19 pandemic. To maintain fundraising and student support efforts, the Foundation relied on Ellucian and its cloud‑based Ellucian CRM Advance to enable a rapid operational pivot.

Ellucian provided cloud systems and Ellucian CRM Advance that let the Foundation transition nearly 170 advancement employees to remote work within days, supporting business continuity and enabling initiatives like the Beavers Care Initiative. The result was a modern CRM and online workflow that sustained philanthropic fundraising and community outreach during the crisis.

Oregon State University Foundation

Mark Koenig

Assistant Vice President for Advancement