Case Study: Monmouth University streamlines student payments with Ellucian Payment Center by TouchNet

MonMouth University streamlines student payments with Ellucian, eliminating multiple vendors

Monmouth University, a private institution, faced a disjointed and time-consuming payment process due to working with multiple vendors for billing and refunds. Their challenge intensified when their existing vendor could no longer process student refunds because of new federal regulations, forcing them to urgently seek a new solution. They turned to vendor Ellucian and its Ellucian Payment Center by TouchNet product for a unified platform.

Ellucian implemented its integrated Payment Center solution, which streamlined the university's entire payment process by working seamlessly with their existing Ellucian Colleague ERP system. The solution from Ellucian eliminated the need for multiple vendors, ensured regulatory compliance for refund distribution, and significantly improved the user experience with real-time dashboard updates and single sign-on technology.

MonMouth University