Case Study: Houston Baptist University achieves strategic IT alignment and enrollment growth with Ellucian Technology Management Services

Managing growth through technology

Houston Baptist University (HBU) faced rapid enrollment growth—29.9% from 2011 to 2015—and found its IT infrastructure, governance, and support unable to sustain its strategic plan to grow to 5,000–10,000 students. HBU partnered with Ellucian, leveraging Ellucian Technology Management Services alongside existing Ellucian products such as Banner and Ellucian Recruiter to address those gaps.

Ellucian’s Technology Management Services implemented managed IT operations, established IT governance, modernized the data center, automated integrations between Recruiter and Banner, deployed Ellucian Mobile and campus-wide tools, and engaged Ellucian Grants Services to secure $3.6 million in federal funding ($2.5M Title V and $1.1M TRIO). The Ellucian partnership produced faster project delivery, clearer IT prioritization, measurable cost and energy savings, and improved student services—aligning HBU’s technology to support ongoing enrollment growth.

Houston Baptist University

James Steen

Vice President for Enrollment Management