Case Study: McNeese State University achieves 75% reduction in platform FTE hours and improved availability with Ellucian Experience

How McNeese State University built success on a new, intuitive platform

McNeese State University (Lake Charles, Louisiana; public 4‑year, ~6,500 students) faced an urgent need to replace an outdated campus dashboard that required four FTEs to manage and crashed during back-to-back hurricanes. The university engaged Ellucian and its Ellucian Experience platform to modernize and stabilize its information delivery and disaster recovery.

Ellucian implemented Ellucian Experience, delivering an intuitive, cloud-backed campus dashboard that simplified information delivery for students, staff, and administrators. The six-month rollout finished ahead of schedule and under budget, reduced platform management FTE hours by 75%, increased system availability, and improved overall operational efficiency—giving McNeese State University a more resilient, scalable solution.

McNeese State University

Chad Thibodeaux

Chief Information Technology Officer