Case Study: Franciscan Missionaries of Our Lady University improves student retention with Ellucian CRM Advise

How Early Alert Systems Improve Student Retention

Franciscan Missionaries of Our Lady University, a small private four-year institution, wanted to strengthen student retention and support student success. As it launched a new advising office focused on students rather than faculty, the university needed technology to help advisors and faculty work together more effectively.

Ellucian helped by implementing alerts in the CRM Advise system so faculty could flag student issues and advisors could respond quickly. This created a more coordinated “team effort” to resolve problems and provide students with needed resources, improving the university’s ability to support students and build retention, though no specific numeric results were provided.

Franciscan Missionaries of Our Lady University

Aubry Turner

Advisor