Case Study: Delaware Valley University optimizes financial aid with Ellucian Student Financial Success

How DelVal Streamlines Access to Financial Aid with Ellucian Student Financial Success

Delaware Valley University, a four-year private university in Doylestown, Pennsylvania, needed to replace manual financial aid processes that were time-consuming and error-prone. The university worked with Ellucian and its Student Financial Success suite to modernize financial aid operations for students and staff.

Ellucian implemented Clear Cost, Campus Communicator, Scholarship Universe, and Student Forms to streamline communications, scholarship matching, verification, and SAP appeals. As a result, Delaware Valley University exceeded an 80% open rate for financial aid communications in 2023-24, simplified student appeals and document collection, and gave staff more time for training and strategy while improving collaboration across campus.

Delaware Valley University

Brahim Bouidi

Senior Associate Director of Financial Aid