Case Study: Virginia Tech achieves a faster, more efficient Banner 9 upgrade and staff training with Ellucian Services

For expert assistance and an efficient ERP upgrade, Virginia Tech enlisted Ellucian Services

Virginia Tech, a 4‑year public institution of more than 25,000 students and a longtime Banner customer, faced the challenge of performing an efficient, speedy upgrade to Banner 9 while keeping day‑to‑day operations running. To simplify their graduation application process and accelerate the transformation, Virginia Tech engaged Ellucian and its Banner/Banner 9 Services for expert assistance.

Ellucian provided on‑site services, training, transformation best practices and staffing augmentation so Virginia Tech could execute the Banner 9 implementation more quickly and predictably. The engagement resulted in a faster, more efficient rollout, new processes and best practices embedded in the program, and trained IT staff—enabling Virginia Tech leadership to meet timelines without disrupting other institutional work.

Virginia Tech

Debbie Fulton

Associate Vice President for Enterprise Systems