Case Study: Washtenaw Community College achieves rapid remote learning readiness in under 2 weeks with Ellucian Managed Services

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Preview of the Washtenaw Community College Case Study

Equipping staff and students for remote work

Washtenaw Community College, a 2-year public institution with under 3,000 students, faced the urgent challenge of equipping staff and students to work and learn remotely during the COVID-19 pandemic. The college partnered with Ellucian, leveraging Ellucian Managed Services along with Ellucian Banner and Ellucian Degree Works to support rapid deployment of hardware, software and remote-learning resources.

Ellucian’s solutions supported the IT team’s rapid response—enabling reimaging and provisioning work that delivered 120 reimaged faculty/staff laptops, 100 Chromebooks and 85 student laptops, migration of domains and shared drives, and deployment of VPN and online resources. With Ellucian’s support, Washtenaw Community College transitioned to remote learning and operations in less than two weeks, a measurable outcome reflected in the device counts and the sub‑two‑week timeline.


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