Case Study: Edinboro University of Pennsylvania achieves a 192% increase in student career appointments with Ellucian Banner (Ellucian)

Enhancing career services to give students an edge

Edinboro University of Pennsylvania, a public four‑year institution serving about 4,000 students, sought to modernize a traditionally siloed career services operation that relied on scattered digital tools and a three‑person staff. The university partnered around its Ellucian Banner® ERP to tackle poor user experience, low tool usage, and the need to increase outreach and coordination across students, faculty, alumni and employers.

Using Ellucian Banner® single sign‑on, Edinboro centralized its career resources into a new portal, TartanEdge, integrating appointment scheduling, assessments and communications into one platform. The integrated solution drove measurable gains: a 192% increase in student appointments, 2,500+ unique users with more than 9,300 page views shortly after launch, a 2× rise in assessment use, a 25% jump in total interactions within three months and a projected 4× increase in engagement for 2019, while improving data visibility and operational efficiency.

Edinboro University of Pennsylvania

Monica Clem

Director of the Office of Career Development