Case Study: Connecticut State Colleges and Universities achieves improved recruitment, retention, and on-time graduation with Ellucian (CRM Recruit, CRM Advise, Degree Works)

Connecticut State Colleges and Universities uses diverse strategies to recruit and retain students

Connecticut State Colleges and Universities, a system of 17 public institutions serving roughly 85,000 students, faced the challenge of cost‑effectively recruiting, retaining, and graduating students on time. To address enrollment and retention needs they partnered with Ellucian and implemented Ellucian CRM Recruit, Ellucian CRM Advise, and Ellucian Degree Works (integrated with Banner Student).

Ellucian’s solutions streamlined admissions and communication—CRM Recruit sped paperwork processing and kept channels open with prospective students—while CRM Advise and Degree Works gave advisors red/green/yellow dashboards and a mobile app to enable rapid interventions. As a result, Connecticut State Colleges and Universities achieved more efficient admissions processing, quicker response times via the mobile app, and improved ability to recruit the freshman class and help students stay on track to graduate.

Connecticut State Colleges and Universities

Joseph Tolisano

Chief Information Officer