Case Study: Kettering University achieves 75% faster application processing and streamlined enrollment with Ellucian CRM Recruit

An integrated enrollment system that saves staff and students time

Kettering University, including its Kettering University Online program, needed a faster, more integrated admissions process that would work natively with its Banner ERP without middleware. Facing steady growth, the university aimed to give prospects easy online access to applications, cut application processing time, and implement a solution quickly; they chose Ellucian and the Ellucian CRM Recruit enrollment platform for its modern functionality, configurability, and native Banner integration.

Ellucian implemented CRM Recruit—working through its Rapid Deployment Center and on‑campus consultants—to deliver seamless Banner integration, workflow automation, and an intuitive application interface. The result: a dramatic efficiency gain (processing time has been reduced to about one quarter of what it used to be), reduced staff stress, faster application handling, and more time for staff to focus on applicants and strategic work.

Kettering University

Christine Wallace

Vice President