Case Study: Florida Institute of Technology achieves greater student success and operational efficiency with Ellucian Technology Management Services

Achieving Greater Student Success Through Optimized Information Technology

The Florida Institute of Technology, a Melbourne, Florida university with about 8,816 students, needed to optimize its Banner® by Ellucian™ administrative system with limited IT resources while serving a diverse student body and moving toward a paperless environment. To address these challenges the university engaged Ellucian, using Ellucian Technology Management Services and Ellucian Application Management Services to augment its small IT staff and improve administrative capabilities.

Ellucian provided onsite and remote application management and technology services to optimize Banner and introduce electronic transactions, resulting in measurable gains: online graduate hiring cut administrative processing from as long as six weeks to days, originator data entry and validation time fell by as much as 90%, and numerous processes moved online to boost productivity and student satisfaction. With nearly a dozen Ellucian staff embedded on campus and flexible support for short‑term projects, Florida Tech realized cost savings, faster admissions and enrollment growth, and expanded institutional expertise to support greater student success.

Florida Institute of Technology

T. Dwayne McCay

Chief Operating Officer