Case Study: Jacksonville State University achieves higher enrollment and student success with Ellucian

A Comprehensive Approach to Student Enrollment and Retention

Jacksonville State University (JSU) faced challenges in student recruitment communication, decentralized academic advising, slow financial aid processing, and creating clear paths to graduation. To address these issues, the university partnered with vendor Ellucian, utilizing a portfolio of their solutions including CRM Recruit for admissions.

Ellucian's integrated solutions, including centralized advising powered by Degree Works and streamlined financial aid processing with Student Forms and Clear Cost, delivered significant results for JSU. The vendor helped achieve a 400% increase in financial aid files processed, a 325% increase in completed degree evaluations, and a 30% rise in first-year enrollment since 2019.

Jacksonville State University