Case Study: Delta Pathology + Omega Diagnostics achieves 45-50% outreach growth with ELLKAY

Delta Pathology + Omega Diagnostics boosts outreach volumes 45% with ELLKAY

Delta Pathology + Omega Diagnostics, the largest independent pathology group in Louisiana, faced a challenge in scaling their operations to accommodate rapid growth as they transitioned to a full-service outreach lab. They needed a streamlined, electronic method for clients to order tests without relying solely on direct interfaces. To support this expansion and optimize operations, they partnered with vendor ELLKAY and implemented its LKCareEvolve platform.

ELLKAY's solution provided a web-based application for electronic order entry and results retrieval, which was easy for client staff to adopt. The platform offered customizable reporting, automated ABN generation, and seamless EHR interfacing. As a result, Delta Pathology + Omega Diagnostics saw a 75% increase in patient responsibility payments, a 45% rise in outreach clinical pathology volumes, and approximately $187,200 in savings on employee expenses, enabling their significant growth.

Delta Pathology + Omega Diagnostics