Case Study: Hunter Primary Care builds a five-year strategic plan with Ellis Jones

Hunter Primary Care builds a 5-year strategic plan with Ellis Jones

Ellis Jones supported Hunter Primary Care (hpc), a primary health care provider in the Hunter Valley, which sought to improve its strategic planning capabilities to better understand and address its community's health needs. The challenge involved defining future strategic priorities and building a framework to engage its leadership and staff.

The solution from Ellis Jones involved an integrated process of research, strategy, and design thinking. This included stakeholder interviews, a community survey, and data analysis, which led to a five-year strategic plan endorsed by the board. The outcomes were knowledge transfer to hpc leaders, a clear strategic roadmap, and advice on activating the plan, which standardized new knowledge and motivated the organization for future innovation.

Hunter Primary Care (hpc)