Case Study: Lincoln Property Company Doubles Application Conversion with EliseAI

The Burlington Doubles Application Conversion With EliseAI

Lincoln Property Company, a major real estate management firm, faced a challenge in managing the high volume of prospect inquiries for its property, The Burlington. With a new leasing team, they needed to relieve the burden of constant communication across email and text channels to improve efficiency and conversion rates. They implemented EliseAI, an AI leasing assistant, to automate these interactions.

Using EliseAI, the vendor provided a 24/7 AI assistant that responded to leads across all channels within minutes, managed a large portion of inquiries after-hours, and handled scheduling. This solution automated 90% of prospect communications. The results were significant, including a 32% lead-to-show conversion rate and doubling the application conversion to 10%, far exceeding industry averages. The leasing team also saved over two hours per day.

Lincoln Property Company

Nathan M

Lincoln Property Company