Case Study: RYSE Management boosts leasing automation and collections with EliseAI

RYSE Management automates 86% of leasing communications with EliseAI

RYSE Management is a rapidly growing tech-enabled property management company that faced the challenge of scaling its operations to 3,600 units in under a year without being overwhelmed by administrative and communication tasks. The company needed to efficiently handle high volumes of leasing inquiries, after-hours prospect engagement, and uncomfortable collections conversations without increasing headcount or sacrificing its boutique, people-first service. RYSE partnered with EliseAI to address these operational bottlenecks.

EliseAI implemented its LeasingAI and Delinquency products to automate communications and collections. The solution automated 86% of all leasing messages and handled 50% of all leads outside of standard business hours, directly resulting in 164 signed leases from after-hours chats. On the collections side, EliseAI improved collection rates by 630 basis points, collecting over $2.1 million in rent. This allowed RYSE's onsite teams to focus on building resident relationships while EliseAI efficiently handled the volume.

RYSE Management