Case Study: TableRock Residential boosts leasing conversions with EliseAI

Reinventing Leasing Workflows at TableRock Residential with EliseAI

TableRock Residential, a third-party property manager, faced challenges with its leasing operations due to rapid portfolio growth and post-pandemic renter expectations. With single-person leasing offices, they struggled to respond to leads promptly, especially the 39% that came in after hours, leading to missed opportunities. To address this, they turned to EliseAI and implemented its LeasingAI product to automate prospect interactions.

By deploying EliseAI's platform, TableRock was able to provide 24/7 after-hours leasing support. The solution automated 85% of all prospect interactions, which increased their lead-to-tour rate by 30% and their lead-to-lease rate by 10%. In one quarter alone, EliseAI converted 57 after-hours leads into signed leases and helped raise the occupancy of a chronically struggling asset from 79% to 95% in a matter of weeks.

TableRock Residential

Amber Heafy

Vice President