Case Study: PeakMade Real Estate achieves scalable growth and higher leasing performance with EliseAI

PeakMade Real Estate boosts call-generated leads by 24% with EliseAI

PeakMade Real Estate, a property management company experiencing rapid growth, faced challenges in maintaining consistent service quality across its diverse portfolio due to high staff turnover and the complexity of managing over 45 ownership groups. To address this, they partnered with EliseAI and its suite of products, including LeasingAI and VoiceAI, to automate and standardize the prospect-through-resident experience.

By implementing EliseAI's conversational AI platform, PeakMade achieved significant results. They saw a 20% year-over-year increase in in-person tours, an 81% increase in leads from phone calls with VoiceAI, and a 1.17% average increase in collection rates. The solution streamlined operations, improved financial performance, and freed up onsite teams to focus on higher-value tasks, enabling scalable and consistent service.

PeakMade Real Estate