Case Study: Fieldstone Properties boosts maintenance efficiency with EliseAI’s Maintenance App

Maintenance Reinvented at Fieldstone Properties with EliseAI’s Maintenance App

Fieldstone Properties, a real estate owner-operator managing 8,500 units, faced significant inefficiencies in its maintenance operations. Their challenges included cumbersome multi-platform workflows, a lack of real-time visibility for technicians, and communication bottlenecks. Partnering with vendor EliseAI, Fieldstone sought to overcome these pain points by implementing their Maintenance App.

EliseAI's solution provided a consolidated platform with real-time work order management, GPS tracking, and AI-powered scheduling. This empowered technicians and provided supervisors with greater visibility. The implementation drove a 39.21% increase in completed work orders, an 8% higher completion rate, and a 47% increase in work orders completed under SLA. For Fieldstone, this resulted in massive efficiency gains, equivalent to 88 extra labor hours per month without added headcount, reducing overtime and external vendor costs.

Fieldstone Properties

Dave Simpson

Assistant Maintenance Manager