Case Study: Landmark Properties improves tour conversion and after-hours leasing with EliseAI's AI-Guided Tours

Landmark Properties boosts lead-to-lease 18% with EliseAI

Landmark Properties, a major real estate firm with over 115 student and multifamily communities, faced challenges with platform fatigue and a cumbersome app-based self-guided tour solution that created friction for prospects. To address this, they partnered with vendor EliseAI to pilot its AI-Guided Tours (AIGT) product.

The solution from EliseAI was a seamless, web-based touring experience that eliminated the need for app downloads and integrated directly into their existing platform. This implementation drove a 42% increase in after-hours tour volume and improved lead-to-lease conversion by 18% compared to their former tool. Based on these results, Landmark Properties rolled out EliseAI's AIGT across its entire portfolio of over 100 communities.

Landmark Properties