Case Study: Scion Group streamlines student housing operations with EliseAI

How the Scion Group Reinvented Their Leasing Process with Conversational AI

The Scion Group, a major owner and operator of off-campus student housing, faced challenges in optimizing lead conversion and enhancing the resident experience. Their communication with prospective students was often delayed, and their operational technology was fragmented across multiple vendors, leading to inefficiencies. To address this, they turned to the conversational AI platform EliseAI.

EliseAI implemented its solutions, including LeasingAI and VoiceAI, to automate and centralize Scion's communications. The results were significant, with the AI saving over 57,000 hours, engaging more than 144,000 leads, and generating $1.3 million in call center savings within a six-month period. EliseAI's platform improved efficiency, consolidated Scion's tech stack, and boosted resident satisfaction.

Scion Group

Brian Doyle

VP, Information Technology