Case Study: NexMetro achieves 57% of leads converted to tours with EliseAI

How NexMetro Converts 57% Of Leads To Tour In Texas

NexMetro, a real estate company, faced a significant challenge in the competitive Dallas-Fort Worth rental market where high demand was overwhelming its leasing teams. Slow response times and lack of follow-up from competitors presented an opportunity, but NexMetro needed a way to automatically engage a high volume of leads 24/7 to capitalize on it. They implemented EliseAI's leasing assistant, named Arthur, to solve this problem.

The solution from EliseAI automated prospect interactions across email, text, phone, and chat, providing instant, consistent responses and tour scheduling. This resulted in 57% of leads being converted to tours, with 42% of messages sent after hours. The AI saved leasing teams 183 hours and $3,600 monthly, allowing them to focus on in-person responsibilities while EliseAI's Arthur handled the majority of customer communications.

NexMetro