Case Study: Lumme Energia empowers customers with AI energy insights using Eliq

Lumme Energia Consumers empowered with AI energy tools

Lumme Energia, a Finnish energy company, sought to help its customers better understand their energy usage, plan for volatile costs, and receive more personalized services. They partnered with the vendor Eliq to deploy AI-powered energy analytics tools to address these challenges.

Eliq provided a solution involving web components and APIs, which Lumme Energia integrated into its existing OmaLumme web portal. This collaboration resulted in a highly engaging service where customers now spend over 14 minutes per month on the portal, a rate 16 times higher than the average utility customer. The solution successfully empowered users with insights to reduce consumption and manage their energy costs more effectively.

Lumme Energia

Aki Martikainen

Digital Service Development Manager