Case Study: CKW Energy Tracker achieves up to 8% energy savings with Eliq

CKW Energy Tracker 8% savings delivered in 8 weeks

CKW Energy Tracker, developed by Swiss energy provider CKW, faced the challenge of low customer awareness regarding energy consumption patterns. To encourage smarter, more efficient energy use, CKW partnered with vendor Eliq to build an application that would provide transparency and insights, empowering their customers to understand and reduce their electricity usage.

The solution implemented by Eliq was the CKW Energy Tracker app, which utilizes smart meter data to give users a detailed breakdown of their energy consumption by category and appliance. The results were significant, with users achieving up to 8% in energy savings, a customer satisfaction rate of 47%, and a 300% higher click-through rate for targeted cross-selling campaigns for offerings like heat pumps.

CKW Energy Tracker