Case Study: Smartbox achieves error-free quoting and streamlined production with Elfsquad

Smartbox, Elfsquad & Exact A breath of fresh air throughout the world of transportation

Smartbox, maker of a lightweight, 100% recyclable trailer body, faced a sales and order-fulfillment challenge: dozens of vehicle brands, multiple body variants and countless option combinations made correct quoting and ordering nearly impossible using paper forms, leading to clerical errors, slow revisions and confused dealers. To solve this complexity Smartbox adopted the Elfsquad configurator (integrated with its Exact Online ERP) so dealers could configure products accurately with customers.

Elfsquad’s guided-selling configurator delivers instant, error‑free pricing and automatically pushes complete component lists into Exact Online, eliminating revisions and reducing order errors. As a result, Smartbox now produces more efficiently with less waste, speeds up dealer quotations and onboarding, and has strengthened its competitive position — outcomes Smartbox attributes directly to Elfsquad.

Smartbox

Robert-Paul Frenken

Design Engineer