Case Study: Leading Bank achieves 95% reduction in manual effort and 3x faster loan document processing with Eleviant Tech

Loan Documents Processing Automated Using Bots

Impiger Technologies partnered with a Texas-based bank (>$1B in assets) that was manually processing loan documents: staff placed large PDF loan records in folders, split them into multiple files using 200+ keyword patterns, and uploaded each document into the nCino system — a process that took ~30–45 minutes per record and generated significant repetitive work and compliance risk.

Impiger implemented the Loan Administration LDP Bot using its RPA platform (attended bots) to automatically split documents, log into nCino, upload files to the correct document types, update statuses, and handle exceptions. Deployed in a 4-week engagement, the automation cut manual effort by 95%, improved data-quality compliance by 95%, reduced average processing time to ~10 minutes per record (saving ~30 minutes per record) and reclaimed about 4–5 productivity hours per day.