Case Study: 144 Notruf NO secures reliable recording of millions of emergency calls with Eleveo CallREC

Notruf 144 NO records over 2 million emergency calls a year with Eleveo

The customer, Notruf 144 NO, is an emergency coordination center in Austria responsible for dispatching medical and rescue services. They required a highly reliable and functional call recording solution to replace their existing system and meet the strict availability demands of their 24/7 operations. They partnered with vendor Eleveo to implement the Eleveo CallREC product.

Eleveo implemented a fully redundant CallREC solution that records over 2 million calls annually, including 300,000 emergency calls. The system has proven itself under the most critical conditions, providing Notruf 144 with the reliability they needed. The solution was delivered in partnership with Sonorys Technology GmbH, and the customer reported being happy with Eleveo's reliable product and support.

Notruf 144 NO