Case Study: Egyptian Ambulance Organization records 8 million emergency calls in two years with Eleveo Call Recording

Egyptian Ambulance Organization records 8 million calls in 2 years with Eleveo

The Egyptian Ambulance Organization required a system to record all emergency calls for complaint investigations and security purposes. Their challenge was to implement a solution that was functional 24/7 to meet this critical need. They partnered with Eleveo, using their CallREC product.

Eleveo implemented its call recording solution, which successfully recorded approximately 8 million calls in the two years following its installation. The customer reported being very satisfied with Eleveo's support and their project managers. This implementation ensured all calls were recorded for the organization's vital investigative and security requirements.

Egyptian Ambulance Organization