Case Study: GRAND Mental Health Saves 10 Weeks of Staff Time with Eleos Health Scribe

How GRAND Mental Health Saved 10 Weeks of Staff Time in 6 Months with Eleos Scribe

GRAND Mental Health, a Certified Community Behavioral Health Clinic serving northeastern and north central Oklahoma, needed a better way to handle the heavy documentation burden that came with back-to-back behavioral health sessions. To reduce provider stress, improve clinical insight, and increase capacity, the organization turned to Eleos Health and its CareOps Automation technology, including Eleos Scribe.

Eleos Health implemented Eleos Scribe across GRAND Mental Health with virtually no workflow disruption, embedding directly into the team’s existing EHR. The results were significant: average note completion time dropped by 52%, Eleos generated 81% of progress note content, staff reported a 77% satisfaction rating for note quality, and the organization saved 403 hours over six months—equal to more than 10 weeks of full-time work.

GRAND Mental Health

Matt Spencer

Chief Clinical Officer