Case Study: Large Behavioral Health System reduces documentation burden with Eleos Health

How a Large Behavioral Health System Used Eleos Health to Reduce Manual EHR Clicks By 90% with in-Workflow VoiceAI Solution

A large behavioral health system in Tennessee was struggling with clinician turnover of more than 20% during the COVID-19 pandemic, largely driven by documentation and administrative burden. To address the challenge, the organization turned to Eleos Health and its ambient VoiceAI workflow solution for behavioral health group sessions, aiming to reduce time spent on EHR documentation while maintaining high-quality notes.

Eleos Health implemented its HIPAA-compliant Voice-to-Insights technology, integrated with Zoom and the EHR, to automatically generate group and client notes after sessions. The result was a 90% reduction in manual EHR actions and a 34.2% reduction in documentation time, with group note completion time cut by 73.8% and documentation dropping from 12 minutes to under 8 minutes.