Case Study: Cincinnati Works gets processes out of everyone’s head with Elements.cloud

In just a few short weeks Cincinnati Works are already seeing value from Elements

Cincinnati Works is a nonprofit that provides free, lifetime career coaching and support services to help people find stable, well-paying jobs. The organization needed a better way to document processes, create procedures, and make day-to-day guidance easier for users, instead of keeping critical know-how in people’s heads. Elements.cloud helped address this challenge.

Using Elements.cloud, Cincinnati Works quickly created step-by-step process maps, linked procedures and training content into bite-sized functions, and gained visibility into org details such as object and field descriptions, flows, apex, and page layouts. In just a few weeks, the team reported that the whole organization was already seeing value, with the admin side alone considered worth the cost. The customer said they would recommend Elements.cloud to any nonprofit, regardless of size.

Cincinnati Works

Heath Parks

Systems and Process Analyst