Case Study: Carbonite achieves stronger Salesforce governance with Elements.cloud

Documentation, change-control, contextual Information, meta-data on meta-data, integration tracking; is not an option any more – it is a requirement for success

Carbonite, an OpenText company, needed stronger governance and documentation around its rapidly growing Salesforce.com environment. As the platform became more strategically important and compliance obligations like GDPR increased, the team recognized that change control, contextual information, and integration tracking were now essential, not optional.

Elements.cloud provided a Chrome plugin that surfaced rich metadata directly inside Carbonite’s Salesforce setup screens, giving users “meta-data on meta-data” visibility where they work. According to Carbonite, the solution was already delivering value by improving insight into their Salesforce configuration and supporting governance requirements, helping the team better manage the platform at scale.

Carbonite

Justin Donlon

Director, IT Applications