Case Study: Blendery improves Salesforce documentation and org visibility with Elements.cloud

Blendery - Customer Case Study

Blendery, a Salesforce development consultancy, needed a better way to create and maintain clear business process documentation for a top 10 global beverage company. Managing six Salesforce Orgs across production, UAT, development, and QA made it difficult to keep documentation thorough and up to date, especially across more than 1,000 custom fields.

Elements.cloud provided the process mapping, documentation, and Org analysis tools Blendery needed. Using Elements, Blendery improved field documentation from 35% to 91%, quickly identified missing descriptions, and gained confidence in making Org changes. The vendor’s diagrams and documentation hub also helped managers understand processes faster and supported training for admins and consultants.

Blendery

Richard Cunningham

Head Business Process