Case Study: Clayton State University Achieves 7% Enrollment Growth with Element451 AI Agents

How Clayton State University Achieved 7% Enrollment Growth with AI Agents

Clayton State University partnered with Element451 to address a growing enrollment challenge: rising application volume, higher student expectations, and limited staff capacity. The admissions team was spending too much time chasing incomplete applications, sending repetitive reminders, and answering the same questions, which slowed response times and made it harder to support students effectively.

To solve this, Element451 deployed its Bolt Agents to handle admissions and student success tasks, including application nudges, follow-ups, instant applicant support, and proactive reminders for payment deadlines, refund notices, and advising sessions. The impact was significant: Clayton State reduced routine communication workload by 75% within the first semester and achieved 7% year-over-year enrollment growth without adding staff.

Clayton State University

Katherine Sylvestre

Assistant Director of Enrollment Communications