Case Study: Communications Company achieves 11.9% repair spend reduction and $10.2M savings with Element Fleet Management

Communications Company - Customer Case Study

Communications Company was facing steadily rising repair costs after its previous provider offered minimal oversight, which allowed out-of-policy repairs to be completed. The customer engaged Element Fleet Management and adopted Element’s in-house vehicle appraiser service and client portal (Xcelerate/Claimslink) to gain tighter controls and real-time visibility into claims.

Element Fleet Management reviewed and revised each repair estimate to the client’s specific parameters and provided full claim transparency via Xcelerate/Claimslink. As a result, the Communications Company realized an 11.9% reduction in repair spend, $10.2M saved over three years, and repair cycle time dropped from 12 days to 8.5 days.