Case Study: Maple Life Financial modernizes its insurance CRM with ELEKS

Maple Life Financial modernizes CaseTrack with Eleks for 2013–2020, boosting efficiency and transparency

Maple Life Financial, a consultancy serving institutional investors in the life insurance sector, sought to modernize its outdated internal CRM software, CaseTrack. The company engaged Eleks for a software modernization project to overhaul both the functionality and visual aspects of the application, which was built on dated technology and needed a significant revamp.

Eleks rebuilt and redesigned CaseTrack on a modern technological foundation, optimizing workflows and introducing a new search system and filters. The solution provided by Eleks resulted in increased operational efficiency and transparency for users and simplified the onboarding process for new employees. The modernized system also offered simpler maintenance, improved scalability, and enhanced protection against cyber attacks.

Maple Life Financial