Case Study: VLI Tech improves EMS workforce management with Eleken's UX/UI redesign

VLI Tech completes a 3-day UX trial with Eleken to redesign Newton360

Eleken partnered with VLI Tech, a company providing software to EMS providers, which had acquired a workforce management app called Newton360. The app suffered from poor UX/UI design, disconnected mobile and web experiences, and low user engagement, but VLI Tech lacked the in-house design expertise to fix it.

Eleken's solution involved a complete UX/UI redesign for both mobile and admin systems, introducing features like streamlined feedback flows, customizable scheduling, and a mood tracker. The result was a cohesive, human-centered product that teams rely on, leading to a successful handoff to development and an ongoing design partnership with VLI Tech.

VLI Tech