Case Study: IDCore achieves 25% faster compliance verification with Eleken

Rex streamlines compliance verification 25% faster with Eleken

Eleken was hired by Rex to redesign IDCore, a software platform that streamlines compliance verification for real estate contractors and managers. The challenge was that the initial design was overly complex and unintuitive, forcing users to manually fill out a large number of forms for tax, insurance, and background check information, which created a significant bureaucratic burden.

Eleken simplified the process for vendors by allowing document uploads and breaking forms into smaller, manageable steps. For managers, they redesigned the vendor list with intuitive color-coding and improved search and filter functions. The solution made navigating bureaucratic requirements 25% faster for IDCore users, allowing vendors to verify themselves more quickly and managers to find compliant vendors within a couple of clicks.

Rex