Case Study: NWORX improves user experience and boosts positive feedback with Eleken

Nworx boosts positive UI feedback by 200% with Eleken

Nworx, a B2B SaaS corporate learning management platform, faced a challenge with negative feedback from its end users regarding poor user experience. The platform's design lacked hierarchy, had confusing navigation, and appeared outdated. To solve this, Nworx partnered with the UI/UX design firm Eleken for a product redesign.

Eleken implemented a comprehensive redesign of the Nworx platform, including improved user flows, a revamped interface with a clear hierarchy, and a new mobile application. The solution directly addressed user needs, making the platform more intuitive and visually engaging. The results were highly positive, with users providing 200% more positive feedback on the UI and a significant decrease in complaints about UX friction following the redesign by Eleken.

Nworx