Case Study: Kipsi achieves product-market fit with Eleken’s UX design

Kipsi launches an MVP and reaches product-market fit with Eleken

Kipsi, a technology platform for accounting and consulting firms offering R&D tax credit services, faced significant UX challenges. The company lacked in-house UI/UX design expertise to transform its complex product mockups into a simple and intuitive application. After unsuccessful attempts with other designers, Kipsi partnered with the vendor Eleken to find a designer who could quickly understand intricate accounting principles and solve their usability and navigation issues.

Eleken implemented a complete UX redesign for Kipsi's MVP, focusing on simplifying the dashboard, creating intuitive navigation, and designing separate workspaces for firms and their clients. This solution successfully unlocked product-market fit for Kipsi, allowing them to acquire their first users. The app opened a new revenue line for the company and extended its scope of use to other professional service fields.

Kipsi