Case Study: b.well keeps product design on track with Eleken

b.well adds two UI/UX designers in a week with Eleken

b.well, a healthcare platform that connects users' medical records, faced a critical design challenge when their in-house design team was suddenly reduced. The company needed immediate, full-time senior UI/UX design support to avoid falling behind their product roadmap and to manage a significant backlog of features. They turned to the vendor Eleken for this support.

Eleken quickly integrated two senior UI/UX designers into the b.well product team, working directly under the design director. They designed and improved several key features, including a secure authorization process, a Health Summary download flow, and a revamped Vitals section. The solutions were validated through user testing and led to high satisfaction from the b.well team. Eleken's support allowed the company to stay on schedule with their plans until they could hire in-house, and they even returned for additional support when a new hire was delayed.

b.well